Privacy Policy

Last updated: 6th July 2026

DropTo (formerly Connect Mix Share) is a product of AM Data Limited. This Privacy Policy of DropTo ("DropTo", "we" or "our") applies only to information, including personal information (collectively, "information"), collected by us from subscribers to our automated data warehouse services ("Customers") or from visitors of our website, and does not apply to any information collected by our Customers, even if such information is processed by our Services. Information collected by our Customers shall be governed solely by the Customers’ respective privacy policies.

"Personal information" means any information that may be deemed as private, personal or personally identifying or identifiable data or information pursuant to applicable law, including, for example, your name, email address, location, user ID, contact information or credit card information.

This Privacy Policy explains how we handle your information. It sits alongside our Terms of Service, which can be found at https://drop.to/terms/.

We collect the information that you enter on our website, such as your name, company name, email address, phone number and other contact information, sign-in information and feedback. When you sign up to receive our services, we also collect your credit card or other financial account information.

We automatically collect certain types of information when you visit and interact with us on our website. This information may include IP address, location, email address, hardware settings, the browser you used to visit our site, system crashes, time and duration of your connection. We use IP addresses to aggregate non-personal information about the regions from which visitors navigate our websites. If you subscribe to our services, your IP address will also be stored in with other information about you in order to make certain functions available to you, including your access to our services.

We use cookies, web beacons, and similar technologies for a range of purposes. These fall into broad categories, including: technologies that are strictly necessary to operate our website and provide our services; technologies that help us understand how visitors use our website and improve it, such as analytics and session-analysis tools provided by Google Analytics and Hotjar; technologies that support customer communication and support, such as our chat tool provided by Intercom; and consent-management technologies, such as CookieYes, that record and apply your cookie choices.

The information collected by such a cookie, web beacon, or similar technology may include your IP address, your operating system, the browser language, browser type and version, the requested page and the time of access. If you choose to provide personal information to us, this personal information may be linked to data stored in the relevant cookie, web beacon, or similar technology.

We set technologies that are necessary to operate our website and to provide the features and support you interact with (such as our support chat) without requiring your consent. We only set analytics and other non-essential technologies, such as those provided by Google Analytics and Hotjar, where you have given your consent through the cookie banner presented when you visit our website. You can change or withdraw your consent at any time, including by using the cookie banner or consent settings, and this will not affect the lawfulness of any processing carried out before you withdraw it.

You can choose not to provide certain information to us. For information collected through non-essential cookies and similar technologies, you can manage your choices, including refusing or withdrawing your consent at any time, using the cookie banner and consent settings on our website. You may also be able to control cookies through your browser settings. Strictly necessary cookies cannot be disabled in this way, as they are required for our website to function.

We access and use your information, including your personal information, that is collected by us when you subscribe to our services or when you visit and interact with us on our website solely in order to provide you with responses to your queries, information about us and our services, to sign you up for our services, to provide you with our services, for our internal purposes, such as to understand traffic to our site, and to comply with any legal obligation we are subject to under applicable law.

If you visit or interact with us on our website, our legal basis for processing your personal information is that it is necessary for our legitimate interest in providing and developing our services and meeting the requirements of our current and prospective customers. If you subscribe to our services, our legal basis for processing your personal information is that it is necessary for the performance of the Terms of Service between you and us.

We may use your information to contact you by email or otherwise, to deliver promotional materials or updates in which you may be interested, or to provide you with newsletters that you may register to receive. We send marketing communications to organisations and their representatives in reliance on our legitimate interest in promoting our services to current and prospective business customers, and to individuals where they have consented to receive them. You can opt out of our marketing at any time, including by using the unsubscribe link in any message or by contacting us at [email protected], and we will stop sending you marketing communications.

You may choose at any time to unsubscribe from our promotional materials, updates and newsletters by letting us know at [email protected] or by clicking the unsubscribe link at the bottom of each promotional material, update or newsletter.

We may disclose your information, including your personal information, as follows: (i) to infrastructure providers on which our services operate, (ii) to payment processing services providers in order to process your payment for our services, (iii) to service providers that operate on our behalf and who agreed to adhere to terms consistent with this Privacy Policy, (iv) to a governmental, administrative or law enforcement authority, where we in good faith believe it is required to be disclosed by applicable law, or court order, (v) to third parties in connection with a merger, acquisition, or sale of all or a portion of our assets, (vi) where we in good faith believe it is necessary in order to protect our safety or rights, or those of a third party, including but not limited to in connection with fraud detection or prevention, or security or technical issues, or (vii) where we in good faith believe it is necessary in order to enforce the provisions of this Privacy Policy or our Terms of Service.

We will not disclose your information, including your personal information, to any third party or for any purpose except for those set forth in this Privacy Policy (as may be amended from time to time), unless we have received your express written consent to such disclosure.

Upon your information being shared with our infrastructure providers, payment processing and other service providers, we will treat this information according to the terms of this Privacy Policy, and the relevant infrastructure provider, payment processing or other service provider will treat it according to the terms of its own privacy policy.

If we disclose your information to a third party, you will need to be in direct contact with that third party in connection with any concern, question, request or demand that you may have in connection with such third party’s use or disclosure of your information. If you would like to request further details about the third parties to which your information may have been disclosed, please contact us at [email protected].

We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality of all information collected by us, including your personal information. We allow only authorized personnel to access your information, on a need-to-know basis.

Although we make good faith efforts to store your information in a secure operating environment, we cannot guarantee security. You understand and agree that all information collected through our website or in connection with your subscription to our services is at your own risk and is subject to the provisions and disclaimers of both this Privacy Policy and our Terms of Service.

In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such data breach.

We are based in the United Kingdom, and the personal information we collect about our website visitors and account-holders is primarily stored and processed in the United Kingdom and the European Economic Area (EEA).

Some of the third-party providers we use to operate and analyse our website and to support our Customers may process your personal information outside the UK. Such providers may include analytics and product-experience tools (such as Google Analytics and Hotjar) and our customer-support messaging tool (such as Intercom). Depending on the provider, this processing may take place in the EEA and/or the United States.

Where your personal information is transferred to a country that is not covered by UK 'adequacy regulations', we rely on an appropriate safeguard recognised under UK data protection law. This may include the UK Extension to the EU-US Data Privacy Framework (where the provider is certified under that framework), or the UK International Data Transfer Agreement, or the UK Addendum to the European Commission's Standard Contractual Clauses. We take reasonable steps to ensure that any such transfer takes place in accordance with applicable law and that your personal information remains protected.

The providers and transfer mechanisms we rely on may change from time to time as our services and suppliers develop. If you would like further information about the safeguards in place for a particular transfer, please contact us at [email protected].

If you have an inquiry or complaint about this Privacy Policy or our information collection practices, please contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or, where applicable, another competent supervisory authority.

Our website may contain links to external websites. We are not responsible for the privacy policies, practices or content of third party websites. We encourage you to review their privacy policies before submitting your information.

If you subscribe to our services, we may retain your information throughout the subscription period and afterwards we may retain it in order to accommodate your choices regarding marketing and promotional materials. If you visit or interact with us on our website, we may retain your information in order to accommodate your choices regarding marketing and promotional materials. If you would like to contact us in connection with this Privacy Policy, including to request a deletion of your information that is stored on our systems, please contact us at [email protected], detailing your request. In such event, your information will be deleted from our active systems, and any residual copies in our automated backups are overwritten in the ordinary course of our backup-rotation process. If we are required to maintain certain information about you, we will comply with your deletion request after fulfilling any legal requirements. We will however keep anonymous information and may then need to retain some identifying information to ensure that your request continues to be honoured. We will ensure the confidentiality of any information retained by us in any of the circumstances described above.

You may have certain rights in relation to personal information we collect about you under applicable law. These rights do not necessarily apply to all users of our services or visitors to our websites. These include the right to request access to your personal information, that it be erased, that its processing be restricted, or that any inaccurate personal information be rectified. You may also have the right to object to the processing of your personal information, and under certain circumstances to obtain a copy of the personal information in machine readable format (portability right). Any such request may be submitted in writing to [email protected].

From time to time, we may update this Privacy Policy. We will post any changes on this page and, where appropriate, we may also notify you by email.

We encourage you to check back periodically to stay informed of any updates.